Editing your AI chatbot

The foundation of an effective  AI chatbot is keeping it up-to-date. After uploading the initial memory, it's essential to train the chatbot with new information or make adjustments as needed.

This is an ongoing process where you gather data from the AI chatbot and use it to make informed decisions and continuous improvements.

Review your chat records regularly to make sure your AI chatbot is giving accurate, on brand answers. Chat records include all conversations and can be exported for manual review or connected to other tools through Zapier.

If you notice replies that do not match your tone or are missing key information, you can improve them by:

• Updating your data sources with the missing details
• Refining the Personality instructions (for example, words to use or avoid, tone guidelines, and response style)

To keep your chatbot’s memory up to date, you can also use auto refresh. This allows the AI chatbot to automatically update its training data on a schedule, so new content is included without manual retraining.

By regularly reviewing and improving your AI chatbot, you create a strong feedback loop where human input and your data work together to continuously improve performance.